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NIB Phone Banking
Bank at your convenience

NIB Phone Banking is a distinctive and efficient 24/7 Non-Stop Banking service available for NIB customers. It is a virtual medium for existing and prospect customers to fulfill their day to day financial needs through the telephone.

Call our phone banking at 0800-00039 and make use of our phone banking for the following:
Product Information
Loan Account Information
  • Product Information
  • Application Status
  • Installment Repayment Inquiry
Branch Banking Information
Deposit Account Services
  • Account Inquiry
  • Balance Inquiry
ATM Card Services
  • ATM Card Activation
  • ATM Card Blocking
  • ATM PIN and TPIN Generations
  • ATM Card status and inquiry
  • ATM cash disputes
  • Updating customer personal information
Value Added Services
DirectPay -  Bill Payments
  • Funds Transfers
  • Bill Payments
  • Mobile top up and other payments
CashGaurd – ATM insurance
  • Inquiry
  • Complaints
  • Activations
  • Deactivations
IVR Services
  • TPIN and ATM PIN Change
  • Loan Installment Details
  • Last 5 transactions
  • Balance Inquiry
  • Product Information

 
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